Known Issues, Bugs and Errors

  1. Checkout errors
  2. Klarna issues
  3. Orderbumps issues
  4. “Back In Stock” issues
  5. Single variations errors

Checkout errors

Due to mixed purchases the final checkout-submit after payment provider confirmation returns an error:

"Invalid recurring shipping method!" / "Ungültige Abo-Versandmethode!"

The most common reasons are:

  1. Purchasing multiple subscription products with different frequencies
  2. Purchasing at least one subscription and one regular product

We have narrowed the source down to these core plugins:

  • WooCommerce (v.9.1.4)
  • WooCommerce Subscriptions (v.6.5.0)
  • Woo All Products For Subscriptions (v.6.0.1)

Klarna issues

Up until and including the current version of Klarna Payments for WooCommerce (v.3.5.4) there are multiple errors showing up in testing functionality:

  1. Purchasing a subscription in a mixed purchase cart (including at least one regular product) with any of Klarna’s payment methods active (regardless if selected) causes the error:
"Bad value: order_lines[X].total_tax_amount"

(X = line of subscription product)

  1. Changing payment methods via the user account menu to Klarna causes the error:
"Bad value: order_amount"

So far, none of these seem to impact PRODUCTION function and performance. But they need to be addressed in the future. One possible solution would be to change to a different provider like STRIPE to integrate the Klarna payment methods instead.

Orderbumps issue

In the current version of CheckoutWC (v.9.1.2) the “auto-remove” setting for order bumps with a minimum order value does not remove the order bump. We activated the delete function (X) to manually circumvent the issue at this time.

“Back In Stock” issues

Admail plugin v.1.6.4 is very unreliable and has a lot of error potential. Currently the backend for email management does not work. Neither sending mails manually nor browsing through the lists via pagination loads properly. Also, the front end button integration for variation products needs restyling since the latest update. This plugin is due to be replaced soon.